Live Visits Board+
See visits, carers and exceptions together, with scheduled, in-progress, delayed and completed states.
HMCarePlanner Features
Everything you need to manage your domiciliary care agency in one powerful, easy-to-use platform.
Service Client Record Keeping
HMCarePlanner Client Management module enables you to create and maintain service client records securely. Manage personal information, contact details, medication schedules, care plans, and risk assessments — all in one centralised system.
- Comprehensive client profiles
- Personalised care plans & risk assessments
- Secure document management
Care Visit Scheduling & Rostering
HMCarePlanner scheduling and rostering module provides you with tools to easily manage client visits and schedule staff. Set up one-off or recurring visits with automatic repeat scheduling.
- Drag-and-drop scheduling
- Automatic repeat visit schedules
- Staff availability management
eMAR — Electronic Medication Records
HMCarePlanner eMAR module provides a digital version of client medication schedules, delivery and administration. Track every dose with automated reminders and real-time monitoring.
- Digital medication schedules
- Automated reminders
- Real-time administration tracking
Check-In & Check-Out with Geo Location
HMCarePlanner call monitoring module enables your home care agency to record visit times and locations. Carers use the mobile app to check-in, check-out, and update details with GPS verification.
- GPS-verified check-in/check-out
- Real-time visit tracking
- Missed visit alerts
Real-Time Status Display & Notifications
Get instant visibility across your entire operation. Live dashboard shows visit status, staff locations, and alerts for any issues needing attention.
- Live operational dashboard
- Instant push notifications
- Customisable alert settings
Payroll & Invoice Reporting
Automatic payroll report generation based on completed visits and travel costs. Generate invoices and export data for seamless accounting.
- Auto payroll calculations
- Travel payment calculation
- Export-ready reports
More ways to run your service
Connected care operations
Availability varies by subscription and enabled modules. Ask us to tailor a demonstration to your agency.
Visit Verification Centre
Review captured and received times, GPS accuracy, distance, overrides and offline-delayed attendance evidence.
Explore verified visits →Push Alert Centre
Send targeted alerts to carers and track read status and acknowledgements.
Family Portal
Give authorised family contacts access to relevant care information and communications.
Quality & Compliance
Bring exceptions, overdue reviews and follow-up work into one management view.
Finance & advanced rostering
Review delivered and billable hours, unbilled visits and invoice ageing; plan across a whole-day schedule.
Integrations hub
Configure connections for Xero, QuickBooks, Sage and HTTPS webhooks. Live provider synchronisation depends on provider credentials and setup; ask us what is available for your account.
Explore All Features of HMCarePlanner
Explore the workflows that matter to your agency. Ask about trial and module availability.
Free 14-day trial
No credit card required
24/7 Support
Simple to use
Common Questions
Features FAQs
What features are included in HMCarePlanner?
HMCarePlanner offers client records, care plans, scheduling, mobile visit attendance, eMAR, live operations, family access, compliance, finance and integrations. Module availability depends on your subscription and configuration; contact us for a current feature breakdown.
Do I need separate software for scheduling, eMAR, and GPS tracking?
These workflows are available within HMCarePlanner, subject to the modules enabled for your account. Optional external accounting connections may require provider setup.
Is HMCarePlanner suitable for small care agencies?
Absolutely. Our Starter plan supports up to 25 clients at just £59.99/month. The interface is designed to be simple enough for small teams while powerful enough to scale as your agency grows.
Does the mobile app work offline?
Recently synced schedules can be viewed offline. Check-in and check-out events are saved locally and retried when connectivity returns, with pending status shown to the carer. Medication updates and other actions still require internet access.
How does HMCarePlanner help with CQC inspections?
The platform helps agencies organise care plans, medication records, visit evidence and follow-up work for management review. Your agency remains responsible for its own regulatory compliance and inspection preparation.
Can carers record medication administration on their phone?
Yes. Our eMAR module is fully integrated into the mobile app. Carers see which medications are due, record administration in real time, and managers get instant visibility of any missed or late doses.