Check-In & Check-Out With Geo Location Detection
HMCarePlanner call monitoring module enables your home care agency to record visit times and locations. Carers use the mobile app to check-in, check-out, and update details.
Know Where Your Carers Are — In Real Time
Capture arrival and departure evidence with device time, location quality and a clear verification outcome. Managers can review exceptions in the Visit Verification Centre.
GPS-Verified Location
Where location is available, each event records coordinates and accuracy. Low-quality or missing GPS is flagged for review; it does not automatically confirm the carer is at the client's location.
Accurate Time Logging
Precise arrival and departure times are automatically recorded — no more manual timesheets or guesswork.
Missed Visit Alerts
See late or missed visit indicators on the live board and configure operational alerts to help coordinators follow up.
Visit Reports
Generate detailed reports on visit compliance, durations, and locations for management review and CQC evidence.
Offline capture
Check-in and check-out can be stored on the phone when connectivity drops, then retried when online. The app shows pending sync.
Exception review
Managers can filter evidence by carer, date and verification status, including manual overrides, low accuracy and offline delays.
Audit trail
Captured and server-received times are kept separately, with GPS accuracy and visit links available for investigation.